Kenji Sarukura delivered a lecture titled “Specific Cases of Addressing Trouble-Making Employees and How to Prevent Trouble Making”
On sale until Saturday, July 30, 2022
The outline of the lecture is as follows:
Host: Financial Management Forums, Inc.
Date: Friday, February 4, 2022, 14:00 – 17:00
Venue: Seminar Room in Greenhill Bldg. (up to 10 people) or via Zoom
Lecturer: Kenji Sarukura
Specific Cases of Addressing Trouble-Making Employees and How to Prevent Trouble Making
~ Power Harassment in the Form of Excessive Guidance and SNS Flaming ~
The types of problems and misdoings caused by employees that are frequently seen these days are inappropriate submissions to social media (SNS) and power harassment in the form of excessive guidance. Both are distinct types of misdoings, and there are many companies that are having a hard time addressing them. Even though they are common problems, it is not necessarily easy to address them by way of in-house training, etc.
In this seminar, the lecturer explains, based on recent scandals, what kinds of problems can occur, what caused the failures in addressing the problems, what are the resulting responsibilities of the company and directors, and how to review the current systems.
1. Effective in-house training for preventing problems/misdoings by employees
2. Examples of recent issues relating to SNS submissions
(1) Difficulties in initial responses to SNS problems
(2) Failed cases of apologies/public relations
(3) Points to note in punishing employees
(4) Examples of effective review of internal systems (in-house training, guidelines/regulations, written pledges, etc.)
3. Recent cases of power harassment in the form of excessive guidance
(1) Basis of determining whether an act is considered power harassment and the general view from the operational perspective
(2) Cases where it is difficult to determine whether “excessive guidance” is considered “legitimate guidance”
(3) Operational difficulties in investigating power harassment
4. Points to note for addressing/preventing problems/misdoings based on recent cases (general overview)
(1) Disclosure, announcement, and public relations after the revelation of a problem
(2) General views on punishment/treatment of directors (civil/criminal liability, taking responsibility/pay cuts)
(3) Reviewing in-house training
(4) Reviewing a whistleblowing system, internal audit, etc.